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FAQ

Questions parents ask

  • When will Petek Aile be out?

    Petek Aile is being built and is coming soon to the App Store and Google Play. When your school opens Petek Aile, your invitation arrives on your phone.

  • Do parents pay?

    No. The school pays for Petek Aile. There is no paid version, no paid photos and no ads for parents.

  • Is it only for preschools?

    No. Petek Aile is for every school type, from preschool to high school. In preschool you see the daily log, meals and naps; from primary to high school, class attendance, absences and the school's announcements.

  • How do I join?

    Your school invites you from the student list in Petek. Tap the link on your phone and type the code sent to your number. There is no sign-up form.

  • What if my school does not use Petek?

    Petek Aile works with the Petek your school uses. If your school does not use Petek, you can suggest it; information for schools is on the Petek Okul site.

  • Who sees my child's photos?

    Photos are shared only in the school's private space, only with invited families and only as far as you allow. You can withdraw your consent any time.

  • Can my partner and grandparents use it?

    Yes. Both parents sign in with their own accounts and equal rights. You invite grandparents yourself; they see only the day's feed and the gallery, not payments or forms.

  • I have more than one child. Do I sign in separately?

    No. Siblings appear in one account; you follow their days in one feed, each card with the child's name. If they are at different schools, you still use the same app.

  • Will I get too many notifications?

    You choose notifications kind by kind. The daily report comes as one notification, there is no notification for every photo, and the school's quiet hours are respected.

  • Can I make school payments in the app?

    If your school takes online payments, yes, by card. If you paid by bank transfer, report it and attach the receipt. You download your invoices and statement in the app.

  • How do I delete my account?

    You can delete your account in the app. Details are on the Account and data deletion page.